WELDING FAQs

• WHAT IS A FOREVER BRACELET™? WHAT DOES GETTING ZAPPED MEAN??

  Zapping is where we custom fit and weld a solid gold bracelet directly on to you. This means that your Forever Bracelet™ is custom fit to your wrist, with no clasp, and should require no maintenance. It's there to sparkle & shine and make you happy! Though we like to think of Catbird Forever pieces as permanent, they can simply (but permanently) be taken off with scissors.

  'ZAP' refers to the flash you see when you get a Forever Bracelet™ welded onto your wrist.

• WHERE AND WHEN CAN I GET ZAPPED?

  You book an appointment at any of our loations here!

  We also take our show on the road with Welding Pop Ups. We recommend joining our mailing list and following us on Instagram (@catbirdnyc) to find out where we are going next!

• DO I NEED TO MAKE AN APPOINTMENT?

  You can book an appointment here. Walk-ins are also accepted, with a potential short wait time. 

  
  SOHO

  WILLIAMSBURG
  

  ROCK CENTER

  
  
  

  Please book separate appointments for parties of two or more. We kindly ask that you do not contact our customer service team to book an appointment.

• YOU'RE BOOKED UP ON THE DATE I NEED! WHAT CAN I DO?

  Please check back regularly - we do get cancellations.

  SOHO

  WILLIAMSBURG

  ROCK CENTER

  If you don't see availability, it means we are booked — but we add more appointments often! And we always try to accommodate walk-ins, though there may be a wait time. 

  We kindly ask that you do not contact our customer service team to book an appointment. What we show on the calendar is all we have available.

• DOES IT HURT?

  Not at all! Despite the flash, getting zapped does not mean physically zapped :) We would never do that to you! It’s just a little thrill. :)

• CAN I BUY THE BRACELET IN ADVANCE?

  Nope! You'll choose your style when you come in.

• WHAT IF I NEED TO REMOVE THE BRACELET? CAN I GET IT RE-ZAPPED ON LATER?

  Yes! If you need to remove the bracelet for any reason, we recommend carefully cutting it (ideally at the small ring that connects the two ends of the chain, to maintain the integrity of the chain) with scissors, and if you wish to get it welded back on at a later date we can certainly do that for a small welding fee ($20+ tax)!

• WILL THIS GIVE ME PROBLEMS GOING THROUGH THE AIRPORT?

  Nope! We have travelled far and wide with our Forever bracelets and have never had a problem. Generally, delicate jewelry never needs to be removed when going through airport security.

• CAN I BUY A FOREVER BRACELET™ FOR SOMEONE AS A GIFT?

  We recommend buying a gift card in the amount you'd like to gift!

  Welding is subject to sales tax.
  Styles are subject to availability, but we usually have good stock!

  See all Forever Bracelet™ styles here. 

  Can't get welded? All Catbird bracelets come in multiple sizes for the perfect fit!

• CAN I ADD A CHARM TO MY WELDED BRACELET?

  Yes! Our menu of signature Forever Charms can be added to any welded bracelet or necklace. More options to come!.