Sales Associates - Part Time
We are looking for full time and part time Sales Associates for one to five days per week, including weekends.
- All aspects of customer service
- Assisting managers to receive, price, display, clean, and maintain inventory throughout the store
- Restocking merchandise on the floor
- Retail experience required
- Jewelry experience a plus
Looking for someone who understands that customer service is the MOST important thing. Someone who is nice, friendly, easy to get along with and has a good measure of common sense.
Please email resume and tell us about yourself - do not just send a resume. Also, include your availability. Make sure to write "Part Time (or Full Time) Sales Associate" in the subject line of your email. No phone calls please.
E-Commerce Customer Service Associate
We are currently looking for a full-time Customer Service Associate in our E-commerce Department. This is a junior position on our team with plenty of room to grow! Starting hours are Monday - Friday, 9:30am - 6pm. Hours will change during our holiday season.
- Provide exceptional and personalized service to customers via email, phone, social media channels, and live chat
- Navigate order management systems to process orders and support customer relationships
- Provide styling advice to customers with a strong knowledge of Catbird products
- Brainstorm ways to create out-of-this-world customer experiences with your manager and team members
- Help cultivate a warm and inviting culture in order to assist our customers
Our Ideal Candidate:
- 1+ year(s) of experience in Customer Service (or similar field)
- Maintains a positive attitude with an all-hands-on-deck team mentality
- Detail-oriented in an awesome (possibly scary) way
- Problem solving mastermind
- Eager to learn and grow
- Empathetic, genuine, honest, encouraging and kind
- Experience with jewelry or luxury brands is a plus
Please email us and tell us about yourself - do not just send a resumé. Make sure to write "Customer Service Associate" in the subject line of your email. No phone calls please.
If you are interested in joining our team but don't see a position listed that you are suited for please email us! Please include a resumé and tell us a lot about yourself.
Make sure to check back here and to follow us on Instagram (@catbirdnyc). We often post about positions there.