We are currently looking to fill the following position(s):


RETAIL SYSTEMS SUPPORT SPECIALIST - Part Time

We are looking for a part-time Retail Systems Support Specialist to manage all aspects of Catbird’s retail software application, TeamWork Retail.  

Responsibilities

  • Project management:  define and document project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.

  • Develop full-scale project plans and communicate those with Teamwork.

  • Supervise all new development from concept to implementation for growing business needs. Manage launches, integrations and testing of technological systems.

  • Vendor management. Be the liaison between Catbird and TeamWork.

  • Day to day system support. Provide helpful solutions to internal stakeholders.

  • Work collaboratively across the multiple departments that use the system and be the go-to for internal questions.

  • Address unique problems with custom metrics.

Ideal Candidate

  • 3 - 5 years experience with POS/OMS systems management and helpdesk software, working for a luxury brand. You should be a mid-level person who is looking for the next step.

  • Tech Savvy: with experience in retail POS/OMS systems management.. TeamWork Retail knowledge not necessary. We will train you.

  • SQL: Ability to utilize SQL to analyze data and derive an actionable result.

  • Great Communicator: your strong communication skills allow you to effectively troubleshoot for end-users with varying technological knowledge.

  • Solution-Driven: you understand the business needs and are looking for creative, long term solutions.

  • Highly Organized: you are able to handle multiple projects across different departments and across TeamWork’s product suite

  • Self-starter: you are a quick learner and completely own the entire management of TeamWork Retail.

  • Agile: understand agile methodology


To apply, please email a cover letter and resumé to catbirdhiring@gmail.com. Make sure to write “Retail Systems Support Specialist" in the subject line of your email. No phone calls please.


PRODUCTION JEWELER - Full Time

We are looking to hire full time bench jewelers to make our Catbird jewelry line. 

Must have excellent communication skills since you will be working as part of a team. We are a growing company that produces a large amount of jewelry, you must be willing to embrace repetition as a challenge or mantra.  Full time position is five days a week in our jewelry studio in the Brooklyn Navy Yard.

Duties include:

  • strong bench jeweler skills - soldering, polishing, assembly
  • attention to details a must
  • efficient time management and ability to multitask
  • laser welder or arc welder, stamping and engraving experience are all a plus

Email a resumé, cover letter, and images of your work. Please make sure "JEWELER APPLICATION” is in the subject line.


WAREHOUSE FULFILLMENT ASSOCIATE - Part Time

We are looking for a part time Warehouse Fulfillment Associate that will assist our E-commerce and Customer Service team 3 days a week. Starting hours are Mondays, Tuesdays and Wednesdays, 9:30 am - 6pm. Hours will change during our holiday season.

Duties include:

  • assembly and prep work

  • building boxes and assisting with warehouse tasks

  • assisting all members of shipping and fulfillment team

  • getting orders out the door quickly and correctly

Candidates must be:

  • great at (and enjoy!) making a pretty package quickly

  • detail-oriented, with the ability and patience to work with small + delicate items

  • a fantastic team player with amazing communication skills

  • web fulfillment experience and/or jewelry knowledge a plus!

  • MUST be available from Thanksgiving through Christmas (Please do not apply if you know you will be away during that time.)

Please email and tell us about yourself - do not just send a resume. Make sure to write "E-com Shipping Assistant" in the subject line of your email. No phone calls please.


If you are interested in joining our team but don't see a position listed that you are suited for please email us! Please include a resumé and tell us a lot about yourself. 

Make sure to check back here and to follow us on Instagram (@catbirdnyc). We often post about positions there.