Careers

CAREERS


Catbird Communications Intern

We’re currently seeking an enthusiastic & ambitious intern to work one-on-one with our PR & Marketing team. S/he will assist with daily Marketing & PR tasks that include but are not limited to the following:

  • Coordinating sample tracking and loans
  • Manage sample inventory & organization
  • Maintain press clippings
  • Assist with tracking and measuring effectiveness of all PR and social media initiatives for monthly reporting
  • Research for partnerships & new media program
  • Assist on maintenance and development of partnerships program
  • Assist in planning our ongoing events calendar
  • Opportunity to assist on photography shoots

Our ideal candidate:

  • Has had previous internships in PR / Fashion PR
  • Is extremely organized
  • Is available to work two or three days a week from our Brooklyn HQ (June - September).
  • Has excellent communication skills, is well written and magic!

This is a paid internship. Please email catbirdhiring@gmail.com resumé and cover letter, and write "COMMUNICATIONS INTERN" in the subject line.


E-Commerce Fulfillment Assistant - Full Time

We are looking for a full time E-Commerce Fulfillment Associate that will assist our E-commerce and Customer Service team.

Schedule: M-F, 8:30am - 5pm

Duties include:

  • picking and packing web orders
  • general knowledge of jewelry
  • light assembly and prep work
  • adding a personal touch to all orders
  • assisting all members of the e-commerce team
  • getting orders out the door quickly and correctly

Candidates must be:

  • great at (and enjoy!) making a pretty package quickly
  • detail-oriented, with the ability and patience to work with small + delicate items
  • extremely organized
  • a fantastic team player with amazing communication skills
  • a pro when it comes to problem solving
  • web fulfillment experience and/or jewelry knowledge a plus!
  • MUST be available from Thanksgiving through Christmas (Please do not apply if you know you will be away during that time.)

Please email and tell us about yourself - do not just send a resume. Make sure to write "E-com Fulfillment Assistant - FULL TIME" in the subject line of your email. No phone calls please.


E-Commerce Fulfillment Assistant - Part Time

We are looking for a part time E-Commerce Fulfillment Associate that will assist our E-commerce and Customer Service team.

Schedule: M-F, 9am - 2pm

Duties include:

  • picking and packing web orders
  • general knowledge of jewelry
  • light assembly and prep work
  • adding a personal touch to all orders
  • assisting all members of the e-commerce team
  • getting orders out the door quickly and correctly

Candidates must be:

  • great at (and enjoy!) making a pretty package quickly
  • detail-oriented, with the ability and patience to work with small + delicate items
  • extremely organized
  • a fantastic team player with amazing communication skills
  • a pro when it comes to problem solving
  • web fulfillment experience and/or jewelry knowledge a plus!
  • MUST be available from Thanksgiving through Christmas (Please do not apply if you know you will be away during that time.)

Please email and tell us about yourself - do not just send a resume. Make sure to write "E-com Fulfillment Assistant - PART TIME" in the subject line of your email. No phone calls please.


Assistant Manager, CRM

Catbird is seeking a Assistant Manager, CRM to fill an exciting role within our marketing team, working at the intersection of CRM and community both online and offline. The role be will responsible for helping develop Catbird’s lifecycle marketing strategy, encompassing email, loyalty, community events, and customer analytics. Our ideal candidate has an acute understanding of how brands can leverage customer data and marketing automation to increase acquisition, retention, and revenue - while also valuing custom insights that live outside of data.

Key Responsibilities

  • Work with Catbird’s marketing, merchandising, and creative teams to develop content, segmentation, and improvement strategies for our current email program

  • Analyze our current ESP/eCRM functionality and recommend areas for improved processes

  • Work alongside the greater marketing and CX team on the launch of Catbird’s loyalty and brand ambassador programs

  • Manage the post-campaign analytics and insights for all retention and loyalty marketing

  • Identify KPIs and build reporting templates for all customer centric campaigns

  • Analyze customer data to help identify high value, predicted high value, loyal, and other VIP segments

  • Work with retail store manager, e-commerce manager, and marketing manager to identify new programs and experiences to drive customer retention and loyalty at Catbird

  • Work with marketing and CX team to build an effective communication model and process for ongoing dialog with our customers and community that can be executed by our CX and social team

  • Work with marketing and PR on budget recommendations for all customer gifting and VIP programs

Our Ideal Candidate

  • 3-5 years in email and CRM marketing

  • Experience with Google Analytics and BI tools

  • Experience with Magento, Mailchimp, and Bluecore - or similar tools - a big plus!  

  • Direct experience in driving revenue and brand awareness

  • Loves and lives in consumer insights - both the hard and soft data

  • Previous experience working in e-commerce, fashion or luxury brand preferred

  • Ability to work in different team dynamics on a daily basis

  • Knowledge of the Catbird ethos always a plus!

Please email catbirdhiring@gmail.com and tell us about yourself - DO NOT just send a resumé. Make sure to write "Assistant Manager, CRM" in the subject line of your email. No phone calls please.


If you are interested in joining our team but don't see a position listed that you are suited for please email us! Please include a resumé and tell us a lot about yourself. 

Make sure to check back here and to follow us on Instagram (@catbirdnyc). We often post about positions there.