How can we help you?
Need to change your shipping address, shipping method, or cancel your order? Please contact us via LiveChat or phone at 1 (718) 599-2340 within 60 minutes of your order being placed. Orders move quickly through our system and changes cannot be guaranteed after your order has been placed. We will do our best to update your order as needed!
You can find our return policy here. Your satisfaction is our highest priority and we will work with you to address the situation! Please note we can only accept repairs or resizing on jewelry bought from Catbird.
For the fastest response, please use the form above, but here are some other methods to contact us: