How can we help you?

For the fastest response, please use the form above, but here are some other methods to contact us:

Call us

718-599-2340 Mon-Fri, 10-6pm ET, except major holidays

Text Us

Need help? Text CATBIRD to 57660 to opt into SMS and chat with our customer service team about order information, styling tips or anything else we can help you with! We will respond Mon-Fri 10am-6pm ET, except major holidays.

By signing up via text, you agree to receive recurring automated promotional and personalized marketing text messages (e.g. cart reminders) from Catbird at the cell number used when signing up. Consent is not a condition of any purchase. Reply HELP for help and STOP to cancel. Msg frequency varies. Msg & data rates may apply. View Terms & Privacy.


219 Bedford Ave. Brooklyn, NY 11211

Mon-Fri: 12-8 
Sat: 11-7 
Sun: 12-6

To reach the store during business hours please call 718-599-3457.

Our New York stores are closed temporarily, but our website is open and ready to ship orders! ♥


103 Metropolitan Ave. Brooklyn, NY 11211

Wed-Fri: appointments & walk-ins from 12-8
Sat-Sun: by appointment from 10-12; walk-ins 12-6

To schedule a complimentary wedding and/or engagement ring consultation, book an appointment online. If you'd like to know whether a certain ring in at the Wedding Annex please email us.

Learn more about our Wedding Annex here.

Our New York stores are closed temporarily, but our website is open and ready to ship orders! ♥

THE WELDING ANNEX (get zapped!!)

103 Metropolitan Ave. Brooklyn, NY 11211

Fri: 2-7  
Sat-Sun: 12-5

(There is no phone at the Welding Annex.)

Our welding locations are
temporarily closed, but you can still purchase a Forever Bracelet
 to be zapped on when we're 
back! See you soon ♥


Please contact Sriya Karumanchi / 718-963-2371


Please either email a link to your website, or a few images with some info and a short description, or mail samples to the address below. No phone calls please. Unsolicited materials will be considered samples and will not be returned. Some helpful information to include:

  • a line sheet or product description (including images as well as general specs and product information - materials, wholesale prices, turn-around time and availability, contact information)
  • a little info about yourself and your company including a list of what stores and websites are currently selling your goods

Unfortunately we cannot respond to everyone. We will contact you if we're interested.

Catbird, Attn: Leigh
141 Flushing Avenue, Suite 903
Brooklyn, NY 11205


We highly recommend using the form above for the fastest response, but you can also email us directly:

Order Status, Availability, Product Details or Shipping Questions -
Returns or Repair Inquiries -
Wedding + Engagement, Gifting and Concierge Service -