Contact Us

FOR WEB RELATED QUESTIONS & CUSTOMER SERVICE

The Catbird Customer Service team is here to help you Monday-Friday, 10:00am-6pm EST. Please contact us with any questions about new or exisiting orders, wait times, product questions... whatever you need! 

To reach us during these hours please call 718-599-2340 or email customerservice@catbirdnyc.comWe strive to reply to all emails within 24 hours on business days! 

OUR BEDFORD AVE. STORE

ADDRESS: 219 Bedford Ave. Brooklyn, NY 11211 
HOURS: Mon-Fri: 12-8  /  Sat: 11-7  /  Sunday: 12-6
To reach the store during business hours please call 718-599-3457.

Directions (subway from Manhattan): L to Bedford Ave (first stop in Brooklyn). Walk south on Bedford Ave (against traffic) for 2 blocks. We're between North 4th & 5th. 


OUR WEDDING ANNEX
ADDRESS: 540 Driggs Ave. Brooklyn, NY 11211
OPEN HOURS: Sat & Sun: 12-6  
APPOINTMENT ONLY HOURS: Sat & Sun 10-12 / Thursday & Friday 12-8

To schedule a complimentary wedding and/or engagement ring consultation, book an appointment online, or email weddings@catbirdnyc.com 

The Annex is located five minutes from the store at 540 Driggs Avenue between North 7th & 8th Ave. You are welcome to visit our Bedford Avenue store (open 7 days a week) or our Annex (open for walk-ins Saturday & Sunday) without a consultation appointment. Consultations are simply an opportunity to see our selection in a quieter setting—our Wedding Annex—with an expert Catbird. 

 

RETURNS, EXCHANGES & REPAIRS 
Please see our Returns page or contact customerservice@catbirdnyc.com with any questions.
Also see Question #9 on our FAQ page.

 

PRESS ENQUIRIES
Please contact Sriya Karumanchi at sriya@catbirdnyc.com / 718-963-2371

 

Show us your Catbird jewels in action!!
We'd love to see how you wear them!! Please email sriya@catbirdnyc.com.

 

Submitting Your Work
Please either email a link to your website, or a few images with some info and a short description. No phone calls please. 
Unsolicited materials will be considered samples and may not be returned. Some helpful information to include:

  • a line sheet or product description (including images as well as general specs and product information - materials, wholesale prices, turn-around time and availability, contact information)
  • a little info about yourself and your company including a list of what stores and websites are currently selling your goods

Unfortunately we cannot respond to everyone. We will contact you if we're interested.

email: leigh@catbirdnyc.com
mail:
Catbird
28 Marcy Ave. - 3rd Flr.
Brooklyn, NY 11211
ATTN: LEIGH