Sending Love from NYC Souvenir Tote
Shipping & Handling Rates
You can also choose to pick up your order at our Soho or Williamsburg locations.
Online Return Policy
This does not apply to items that are final sale, custom made items or international orders.
If you are not completely satisfied with your purchase, you can send it back to us for a refund within ten days of receiving your package. Custom orders, all beauty products and sale items are final sale. Please email [email protected] if you need more information.
Please review our Return Policy in its entirety.
Questions? To reach our Customer Service team please call 718-599-2340 Monday through Friday or email [email protected].
Shipping & Handling Rates for International Orders
Read more details on shipping internationally here!
International Return Policy
All international sales are final. Read more on international return policy here.
We'll get back to you as quickly as we can! If you'd prefer to speak directly to our customer service team, we can be reached during business hours at 718-599-2340.
We're here to help! And, to chat about jewelry, which just happens to be our favorite subject.